Privacy Policy

Last updated: 22-Jun-23

This Privacy Policy page outlines the policy of CircaWorks regarding the collection, storage, protection, and use of user data on our website, mobile application, and related services. It ensures compliance with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our services and providing your data, you agree to the practices described in this document.

Information We Collect

Personal Data

We may collect various types of personal data, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • User-generated content

We collect this information when you voluntarily submit it, such as when you fill out a contact form, make a purchase, or engage with our services. You reserve the right not to provide certain personal data, but it may limit your use of specific features or services.

Non-Personally Identifiable Information

Additionally, we automatically collect certain non-personally identifiable information when you access our services. This information includes:

  • IP address
  • Browser type
  • Operating system
  • Referring URLs
  • Time and date of your visit
  • Pages viewed and the time spent on each page

We only use this non-personally identifiable information for internal purposes to improve our services and understand user behavior trends.

Purpose of Data Collection

We use the collected data for various purposes, including but not limited to:

  • Providing and maintaining our services
  • Enhancing and personalizing the user experience
  • Processing transactions
  • Sending administrative communications, such as invoices and account-related notifications
  • Responding to support requests and inquiries
  • Analyzing and improving our services and business operations
  • Complying with legal obligations

Data Storage and Security

We store and process your data on secure servers with strict access controls, located in various countries, to ensure compliance with relevant data protection regulations. We employ appropriate organizational and technical measures to safeguard your data and protect it from unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the retention period expires, we will securely delete or anonymize your data.

Your Rights

As a user, you have the following rights in relation to your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide this information within a reasonable timeframe upon validation of your identity.

Right to Correction

You can request the correction of your inaccurate or incomplete personal data in our possession. We will make reasonable efforts to update your data promptly.

Right to Deletion

You can request the deletion of your personal data from our systems, subject to any legal obligations we may have to retain certain information. Upon verifying your request, we will securely and permanently delete your data or anonymize it, ensuring its irretrievable restoration.

Right to Objection

You have the right to object to the processing of your personal data if you believe your fundamental rights and freedoms outweigh our legitimate interests in processing the data. We will assess your objection and respond appropriately.

To exercise your rights, please Contact Us using the information provided at the end of this Privacy Policy.

Sharing of Data with Third Parties

We may share your personal data with trusted third parties for specific purposes, including:

  • Payment processors to facilitate transactions
  • Service providers for technical maintenance and support
  • Analytics providers to analyze website usage and performance
  • Legal authorities to respond to lawful requests and comply with legal obligations

We ensure that these third parties adhere to the same level of privacy and data protection standards as outlined in this Privacy Policy.

International Data Transfers

By using our services, you understand and consent to the transfer and processing of your personal data to countries outside the jurisdiction of your residency, which may have different data protection laws and regulations. We take reasonable measures to ensure the security of cross-border data transfers.

Cookie Policy

We use cookies and similar tracking technologies to provide, improve, and customize our services. By using our services, you consent to the use of cookies in accordance with our Privacy Policy(link to your cookie policy).

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you become aware that we have collected data from a child, please contact us immediately, and we will take steps to remove that information.

Updates to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Your continued use of our services after any modifications demonstrates your consent to the revised terms.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

CircaWorks 123 Privacy St, City, Country info@circahq.com